A coalition of consumer advocates, researchers and the Twenty-First Century Captioning Technology, Metrics and Usability project have filed a petition for rule making with the Federal Communications Commission. Our goal is improving live caption quality.
In 2014 the FCC issued an order about best practices for caption quality. Unfortunately, live captions still have many problems.
We ask the FCC to do these things:
- Start a Notice of Inquiry into caption quality metrics
- Provide guidance about using Automatic Speech Recognition
We look forward to working with all stakeholders on practical consumer-focused caption quality metrics. We also look forward to our research informing the FCC proceedings.
You can read the whole petition here.
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