{"id":364,"date":"2020-02-08T17:59:28","date_gmt":"2020-02-08T17:59:28","guid":{"rendered":"https:\/\/captions.us\/cms\/?p=364"},"modified":"2020-02-08T18:00:47","modified_gmt":"2020-02-08T18:00:47","slug":"analysis-of-consumer-survey-on-captions","status":"publish","type":"post","link":"https:\/\/captions.us\/cms\/2020\/02\/08\/analysis-of-consumer-survey-on-captions\/","title":{"rendered":"Analysis of Consumer Survey on Captions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In 2019, the <a href=\"https:\/\/www.hearingloss.org\/\">Hearing Loss Association of America (HLAA)<\/a> conducted a consumer survey on captions in local TV news. This survey collected more than 900 responses, of which 534 featured open-ended comments. The Captioning DRRP, with permission from HLAA, conducted a qualitative analysis of these comments for major themes. The following three major problems with captions saw the most frequent mentions:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Completeness (242 mentions) <\/li><li> Synchronicity and timing (153 mentions)  <\/li><li> Accuracy (123 mentions)  <\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It is clear that for many deaf and hard of hearing consumers of local news, caption quality continues to be a challenge. This analysis was <a href=\"https:\/\/www.fcc.gov\/ecfs\/filing\/101630433070\">filed with the FCC<\/a> and is also available in the links below.<\/p>\n\n\n\n<div class=\"wp-block-file\"><a href=\"https:\/\/captions.us\/cms\/wp-content\/uploads\/2020\/02\/Captioning-DRRP-Comments-on-TDI-Petition.pdf\">Analysis of HLAA survey and Comments on TDI Petition (PDF)<\/a><a href=\"https:\/\/captions.us\/cms\/wp-content\/uploads\/2020\/02\/Captioning-DRRP-Comments-on-TDI-Petition.pdf\" class=\"wp-block-file__button\" download>Download<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a href=\"https:\/\/captions.us\/cms\/wp-content\/uploads\/2020\/02\/Appendix-Detailed-qualitative-data.pdf\">Appendix &#8211; Detailed qualitative data from the HLAA survey (PDF)<\/a><a href=\"https:\/\/captions.us\/cms\/wp-content\/uploads\/2020\/02\/Appendix-Detailed-qualitative-data.pdf\" class=\"wp-block-file__button\" download>Download<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>In 2019, the Hearing Loss Association of America (HLAA) conducted a consumer survey on captions in local TV news. This survey collected more than 900 responses, of which 534 featured open-ended comments. The Captioning DRRP, with permission from HLAA, conducted a qualitative analysis of these comments for major themes. The following three major problems with [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,4],"tags":[],"class_list":["post-364","post","type-post","status-publish","format-standard","hentry","category-consumers","category-policy"],"_links":{"self":[{"href":"https:\/\/captions.us\/cms\/wp-json\/wp\/v2\/posts\/364","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/captions.us\/cms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/captions.us\/cms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/captions.us\/cms\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/captions.us\/cms\/wp-json\/wp\/v2\/comments?post=364"}],"version-history":[{"count":3,"href":"https:\/\/captions.us\/cms\/wp-json\/wp\/v2\/posts\/364\/revisions"}],"predecessor-version":[{"id":370,"href":"https:\/\/captions.us\/cms\/wp-json\/wp\/v2\/posts\/364\/revisions\/370"}],"wp:attachment":[{"href":"https:\/\/captions.us\/cms\/wp-json\/wp\/v2\/media?parent=364"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/captions.us\/cms\/wp-json\/wp\/v2\/categories?post=364"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/captions.us\/cms\/wp-json\/wp\/v2\/tags?post=364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}